Reference

bandarsbo2 Legal: account and data terms

bandarsbo2 Legal sets out how we handle account access, identity checks, payment records and personal data for you in Indonesia.

Account accessData usePayment recordsCookie choices
bandarsbo2 bandarsbo2 Legal: account and data terms
POLICY CONTACT

Get help with Legal questions

A clear contact route helps when you need an answer about a policy clause, an account check or a payment record.

Account contact Use the support contact route inside your account for Legal questions about phone verification…
Payment records For DANA, OVO, GoPay, QRIS, virtual account or bank transfer queries, include the transaction…
Policy changes If you believe a Legal statement needs correction, send the clause and your requested…
DATA PRACTICE

How we manage your policy records

We separate account security work from ordinary policy questions, giving each request the detail it needs.

Data handling

We use account details to provide access, complete phone verification and respond to Legal requests. Payment references help us match DANA, QRIS, bank transfer or virtual account activity without requesting private wallet credentials.

Cookie controls

Cookies can support sign-in continuity and remember selected settings on your device. You can review available cookie choices through the policy access area, while required session cookies may remain active for account security.

Account security

Phone verification is part of the account access step. Keep your sign-in details private, use your own device where possible and contact us through the account route if access details appear unfamiliar.

Record retention

We retain account, verification and payment records for the period needed for account administration, dispute handling and applicable legal duties. The relevant Legal wording explains how retention requests are assessed.

Change requests

You can ask us to correct account details or clarify how a record is used. Send the request from the account contact route, identify the field or clause, and provide only the details needed to assess it.

Policy owner

Our account support route receives Legal questions and forwards them to the team handling policy and data matters. We use your account reference to keep the reply connected to the right record.

Legal answers before account access

These Legal answers address the practical points you may check before opening an account. If your question depends on location, payment history or a specific account record, use the secure contact route after login so we can assess the correct details.

The Legal policy covers account access, phone verification, permitted use, personal data, cookies, payment records, policy changes and contact routes. Access depends on local law and the details connected to your account.

Access is available where local law permits and may depend on your location and account details. Check the current Legal notice before opening an account, then complete phone verification through the stated account path.

When you use DANA or QRIS, we may retain the transaction reference and related account details for status checks and account administration. We do not need your wallet PIN for a policy request.

We use the phone and account details you submit to confirm access and connect requests to the correct record. If something is incorrect, send a correction request through account support.

Sign in, open the account contact route and identify the record or policy wording you want changed. Include the reason and relevant reference, but never send a password, wallet PIN or full payment credential.

Retention depends on account administration, dispute handling and applicable legal duties. The current Legal notice explains the retention approach, and support can assess a request tied to your account reference.

Use the secure account support route for cookie choices, data use or unclear Legal wording. We can explain the relevant clause and record a correction request when the wording or account detail needs attention.